Our objective is to be and remain successful by contributing to the success of our clients. This gives us direction and makes it clear what we stand for. We want our customers and employees to experience Stater as customer-oriented, results-driven, entrepreneurial, innovative, cost-conscious and cooperative. Not you and us, but together. We are Stater.
Volume of loan portfolios
Revenue Stater NV
Year of establishment
Stater has 1,400 employees
Highest rating from Fitch in Europe
The Infosys share is 75%
The ABN Amro share is 25%
Mortgages in process
According to Stater, risk management means controlling risks and limiting uncertainties with a robust and balanced strategy. Risk management is an integral part of our work.
Stater complies with laws and regulations, internal guidelines, codes of conduct and policies, and we manage risks in a controlled and demonstrable way with our "3 lines of defence model".Read more
At Stater, the security of systems, platforms and data is paramount. Stater was one of the first financial service providers in the Netherlands to receive ISO/IEC 27001 certification.Read more
We show our stakeholders that our organisation is robust, safe and risk-aware. And that we have our processes in order. To this end, we use reports, process descriptions and certifications. It is not for nothing that Fitch rates Stater's mortgage services with the highest rating in Europe: RPS1-, since 2010.
With the ISAE 3402 reports, we give our clients the assurance that their financial data is secure. We constantly check that we are still operating as agreed.
With the ISO 27001 certification, we show that we meet all information security requirements. And that business-critical information remains confidential, honest and available.
A PBO contains the objective, the process steps, the risks and the control measures of a process. Are there changes in a process? Then we adapt the PBOs so that the controls are still appropriate.
The DSGVO (General Data Protection Regulation) obliges Stater to take appropriate measures to protect information. Our customers also want us to demonstrably manage and secure their information properly. We take this very seriously.
Fitch has awarded Staters' mortgage services the highest rating for primary servicing in Europe. The head office is located in Amersfoort, the Netherlands, and employs over 1,400 people. Stater also has branches in Brussels and Düsseldorf. Stater is a 75% subsidiary of Infosys Consulting Pte. Ltd. and 25% of ABN AMRO Bank N.V.
As a financial institution, Stater works with money and data from lenders, intermediaries and customers. Good supervision of this is essential. Stater's main market regulators are:
The AFM is responsible for the supervision of conduct in the financial markets. The AFM focuses mainly on the services and products offered to customers. The customers of Stater who market consumer mortgages are also subject to supervision by the AFM. They, too, impose requirements on Stater.
The protection of personal data is a fundamental right for everyone. The Netherlands Authority for the Protection of Personal Data (Autoriteit Persoonsgegevens or AP) is the independent supervisory body in the Netherlands that monitors this fundamental right. And ensures that companies and organisations comply with privacy legislation.